For Refunds and Tracking, please email support@phptune.com

Power Hungry Performance

Return & Refund Policy

Simple. Fair. Built for Diesel Folks.

At Power Hungry Performance, we believe returning a product
should be straightforward—not frustrating. If something’s not right, we’ll work with you to make it right. If you're having an issue or need any help: call our office, email our support team (support@phptune.com), or complete our Support Form. Our team knows these products inside and out and can troubleshoot most issues in minutes. We are in the office M-F, 9am-5pm EST.

Most items can be returned within 30 days of delivery.

No complicated RMA process required—just give us a call or complete our Support Form before sending
anything back. We’ll confirm whether your item qualifies for a refund or exchange and walk you through next steps.

Once we receive and inspect your return, we’ll begin processing your refund:

• Refunds will only be issued on
  unused items in their original packaging
• Eligible refunds are issued within 7 business days
• Refunds are applied to your original payment method
• We can only refund items that were purchased directly from us
• Shipping charges are non-refundable
• A flat 20% restocking fee applies to all returns to help cover inspection, processing, and repackaging

We ask that customers cover return shipping costs and use a trackable service when possible. This ensures your return arrives safely and avoids delays. Please pack your item securely to prevent damage during transit—our team will inspect everything once it arrives. Not sure how to ship something back? We’re happy to guide you.

Our goal is to keep the process smooth, respectful of your time, and grounded in the same trust and reliability we put into everything we build. We’ve designed every part of our return process to give you peace of mind. If it’s after hours or our phone lines are tied up, just fill out the Support Form and we’ll follow up as soon as possible. Either way, we’ll get you sorted and back on the road fast.

Ready to Start a Return?

Just call us at (678)890-1110 or complete the Support Form.

We’ll take it from there.